This 2014 award Winning restaurant ( Favorite Casual-Dining Restaurant, Nation’s Restaurant News Consumer Picks: Overall Winner for Casual-Dining Restaurants and Named one of the FORTUNE “100 Best Companies To Work For®” 2014), which started in a kitchen in Detroit, Michigan in the 1940’s by Evelyn Overton. In this review, we went to the biggest mall in Abu Dhabi , Yas mall to try this signature restaurant and was shocked on its low standard cleanliness.
The Burger contests as written in the menu:
American And Cheddar Cheese, Crunchy Potato Crisps, Lettuce, Tomato, Grilled Onions, Pickles and Secret Sauce.
It was presented on a simple white plate with an aluminium cup with a white paper for fries , Elgegent with simplicity, the burger just looks great like what’s expected from an international brand.
Size: good big size , that’s just right. Fulfilling and great meal .
Taste: it’s an amazing charbolied flavour burger with the secret sauce that adds the mesmerising touch, it’s amazing I give hands down.
Price: 58 dirhams for this burge and fries might be a bit high but for the atmosphere and brand and flavour it’s totally justified.
I actually love the atmosphere, homey and cosy with soft orange lighting and some modern music, but the tables and crowd make it a bit suffocating, with no windows at all it just feels tight.
The cleanleas is below standard, starting with the fact the forks and spoons are placed directly on the table, and even worst the table is perfectly clean , it’s a disgrace for such an international brand.
No tissue under the knife and spoon and placed directly on the table, even worst the knife has finger prints and the table isn’t clean even. this is totally unacceptable.
Location: the branch I visited was in yas mall, Abu Dhabi , UAE. The mall is one of the biggest in Abu Dhabi and parking is plentiful and being a mall the location serves a lot of other things
The service is great and all and they try there best to Make sure they satisfy us as much as possible even when the waiting list is long, they provide a time frame and a bipper to alaram Us when our seat is available , but once we are seated the standard dip , they forgot to get us a few things and mix things up and they even forgot to get us the starters until all food arrive .
It’s a great place for a family lunch / dinner with great atmosphere , it just unacceptable how the table isn’t clean and cookery are on a dirty table with no tissue or barrier, the service needs more attention even if it’s crowded it’s no excuse for bad service. over all I wouldn’t mind eating another burger there because a burger is handled with nothing other than my own hands. No SPOON, KNIFE no NOTHING just my bare hands .